Privacy Policy

Last Updated: January 2026

Welcome to zz66, Bangladesh's trusted online casino and sports betting platform. At zz66, we are deeply committed to protecting the privacy and personal data of every player who visits or registers on our platform. This Privacy Policy explains in plain language how we collect your information, what we use it for, who we share it with, and the rights you hold over your own data.

By accessing or using the zz66 website and services, you acknowledge that you have read, understood, and agree to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. We encourage you to review this document periodically as it may be updated to reflect changes in our practices or applicable regulations.

Our Privacy Commitments

Information We Collect

zz66 collects personal data only to the extent necessary to deliver a safe, personalised, and legally compliant gaming experience. The categories of information we gather fall broadly into two groups: information you provide directly to us, and information collected automatically when you use our services.

Information You Provide Directly

When you register an account, make a deposit, or contact customer support, you may provide us with the following personal details:

• Full name, date of birth, and nationality
• Email address and mobile phone number (e.g. bKash-linked number)
• Residential address in Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna)
• Payment method details including mobile banking identifiers for bKash, Nagad, Rocket, and Upay
• National Identification Number or other government-issued ID for account verification purposes

Information Collected Automatically

When you browse and interact with the zz66 platform, certain technical and behavioural data is collected automatically through cookies, log files, and similar technologies:

• IP address, device type, operating system, and browser version
• Session timestamps, pages visited, and time spent on each section of the site
• Geolocation data at country and city level (not precise GPS coordinates)
• Game activity logs including bets placed, game rounds played, and win or loss records

How We Use Your Information

The personal data we collect serves specific, legitimate purposes that are essential to the operation of the zz66 platform. We do not use your data for any purpose that is incompatible with those described below:

• Account creation, verification, and ongoing account management
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Visa, and Mastercard
• Providing customer support and resolving account or transaction disputes
• Detecting and preventing fraud, money laundering, and other illegal activity
• Improving platform performance, game recommendations, and the overall user experience
• Sending transactional notifications and, where you have opted in, promotional communications about bonuses and offers

Sharing of Your Information

zz66 treats your personal information with strict confidentiality. We do not sell, rent, or exchange your data with third parties for commercial gain. However, in limited and clearly defined circumstances, sharing may be necessary to deliver our services or comply with legal obligations.

Service Providers

We work with trusted third-party vendors — including payment processors, game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, and IT infrastructure providers — who process data strictly on our behalf and under contractual confidentiality obligations. They are not permitted to use your data for their own purposes.

Legal and Regulatory Disclosure

We may disclose your information to law enforcement, regulatory bodies, or other authorised authorities when required by applicable law, court order, or when necessary to protect the rights, safety, and security of zz66 and its users.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the successor entity. You will be notified of any such change via a prominent notice on the zz66 platform.

Payment Data and Security

All financial transactions on zz66 — including deposits via bKash, Nagad, Rocket, and Upay, and withdrawals to linked accounts — are processed over encrypted channels. We apply industry-standard security measures to protect your payment information from unauthorised access, disclosure, alteration, or destruction.

Our security infrastructure includes the following safeguards:

• 256-bit SSL/TLS encryption across all data transmission points
• Secure, access-controlled storage of payment credentials and sensitive identifiers
• Regular security audits and vulnerability assessments conducted by internal and external reviewers

Cookies and Tracking Technologies

zz66 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device that allow us to remember your preferences, maintain your session, and analyse traffic patterns across the site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period).

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the zz66 platform, including your ability to log in and access your account. We do not use cookies to build advertising profiles or sell data to advertising networks.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as set out in this Privacy Policy, or as required by applicable laws and regulations. Account data is typically retained for the duration of your active account plus a period following account closure to meet our legal record-keeping obligations.

Financial transaction records may be kept for a longer period to comply with anti-money laundering regulations and tax requirements. Once data is no longer required, it is securely deleted or anonymised in accordance with our internal data destruction procedures.

Your Rights Over Your Data

As a user of the zz66 platform, you hold the following rights with respect to the personal data we process about you. To exercise any of these rights, please contact our support team at [email protected] and we will respond within a reasonable timeframe:

• Right of access — you may request a copy of all personal data we hold about you
• Right of rectification — you may ask us to correct inaccurate or incomplete personal information
• Right of erasure — in certain circumstances you may request deletion of your personal data
• Right to restriction — you may ask us to limit how we process your data while a dispute is resolved
• Right to object — you may object to the processing of your data for direct marketing purposes at any time

Please note that exercising certain rights may affect your ability to use some features of the zz66 platform. For example, requesting erasure of your account data will result in the permanent closure of your account and loss of any remaining balance.

Third-Party Services and Links

The zz66 platform integrates games and services provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we select partners who meet high standards of data security, these providers operate under their own privacy policies. zz66 is not responsible for the data practices of third-party game providers or payment partners.

We encourage you to review the privacy notices of any third-party services you interact with through the zz66 platform. We do not control and are not responsible for the content, policies, or practices of external services.

Age Restriction and Children

zz66 is strictly an adults-only platform. Our services are exclusively available to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by a person under 21 without parental or guardian consent, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on zz66, please contact us immediately at [email protected].

Changes to This Privacy Policy

zz66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will post a prominent notice on the zz66 website and update the 'Last Updated' date at the top of this page. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.

We recommend bookmarking this page and reviewing it periodically, especially if you are an active zz66 player. If you have concerns about any changes to the Privacy Policy, you are always welcome to contact our support team before continuing to use the platform.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zz66 handles your personal data, our dedicated support team is ready to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]